[Use Case] DiabeTIC, telemedicine for patients with diabetes

22 November 22 November

Diabetes, a chronic condition that is constantly on the increase, is described by some specialists as “the silent epidemic of the 21st century”.

In France, more than 3.5 million people, 3.8% of the population, have diabetes. In Spain, 13.7% of the population over 18 years old suffers from diabetes.

Working together to address this major public health issue, the Spanish subsidiaries of Orange Healthcare and Sanofi came up with an unprecedented solution: DiabeTIC.

This telemedicine platform, equipped with intelligent devices and integrated services, uses two-way communication between patients and healthcare professionals to treat and monitor patients with diabetes.

The patient uses a blood glucose meter connected to their iPhone or PC to measure their sugar levels and transmit the results to the medical personnel who interact with them in turn. The DiabeTIC platform also gives the patient access to a range of services, such as diet and physical exercise plans, questionnaires and a library of resources. This helps them to expand their knowledge of their condition and learn to manage it more effectively.

For the patient, DiabeTIC is a simple, intuitive tool that they can use with total freedom wherever they are (on the move, on holiday etc).

Marc-Antoine Lucchini, CEO of Sanofi España and Portugal
This landmark agreement reflects our ongoing commitment to provide integrated and effective solutions for patients and healthcare professionals with a view to improving the quality of life of those suffering from diabetes, as well as to support the public authorities in their ongoing efforts to come up with solutions to ensure the national health system can be sustained
Marc-Antoine Lucchini, CEO of Sanofi España and Portugal


For patients, DiabeTIC offers the security of regular, personalised and local monitoring, thanks to regular communication with medical personnel. By being more involved with managing their condition, the patient gains independence and, consequently, a better quality of life.

For healthcare professionals and stakeholders in the healthcare ecosystem, the benefits can be summed up in three words: reliability, efficiency and proximity.

  • RELIABILITY of an overall solution that heralds a new model of healthcare provision at a time when sustaining national healthcare systems is a constant challenge for public authorities
  • EFFICIENCY in organising work, with a reduction in the number of hospital visits and in consultation times
  • PROXIMITY to the patient, thanks to the two-way communication system and improved monitoring of prescriptions.